SUPPORT SERVICES
MindFLEX Education curricula is designed to give professional CTE educators a suite of practical tools to nurture academic growth and place students on a pathway to a future career in emergency dispatching. Our staff works tirelessly at providing curriculum support services that make educators more comfortable with instructing MindFLEX product content.
The support services goal is to create a service-friendly environment that quickly and efficiently addresses any and all product-related questions. Our team members are here to assist in all facets of curriculum use.
All curriculum training software components include full product training
Learn more ....
All curriculum products include unlimited access to MindFLEX Educator Advisory staff.
Go To Support ...
Complete company, curriculum and industry multi-media resources center.
Go to Resources ...
INSTRUCTOR CERTIFICATION
Curriculum instructor receives certification through NECI.
In an effort to provide the highest level of customer service, our support team has created a comprehensive network of support services to assist educators using our CTE curriculum products.
Instructor Certification
Prior to teaching a MindFLEX Education CTE Emergency Dispatcher certification course the instructor is required to have an Instructor Certification. MindFLEX has partnered with National Emergency Communication Institute (NECI) to facilitate the instructor certification process. NECI's Instructor courses are recognized nationally and have no re-certification requirements once the instructor is certified in a Instructor training course. Furthermore, instructor certification training can be done at your facility.
Educator Help Line
We created the Educator Help Line so that educators have, at their disposal, a tool that provides instant access to a wealth of knowledge as they proceed through the school year instructing CTE Emergency Dispatcher curriculum. Our curriculum products contain many unique activities and implementing these features are not always a 'one-size-fits-all' proposition. We want educators teaching our curriculum to be successful. This is our way of being there when you need us.
We value our customers and are committed to their success. For that reason, MindFLEX Education has created the finest, most accessible customer support network available. Customers are granted unlimited access to a full compliment of support services, including our highly regarded Educator Advisory Team.
For support services visit our SUPPORT REQUEST page, or phone 833.782.7182 (toll-free).
The MindFLEX executive team places great emphasis on building and maintaining strong productive customer relationship. To reinforce this bond, customers should feel confident that they will receive the best service possible. This is our commitment to you. You will always receive our best effort.
